How Much Does Directv Charge For A Service Call
dem372
Thread Starter
Well-Known SatelliteGuys Fellow member
- #1
We had some serious current of air hither in Ohio over the concluding day. It must have knocked my dish out of whack on the roof, because now some Hard disk drive channels do not come up in. I am getting low bespeak strength on the 99 c sat.
So, my question is, if I call Directv and accept them come out and arrange the dish, will I be charged for that? They did some dish adjustments for free most a month later my initial install, but that was a yr agone.
Any ideas?
Thank you!
jcrandall
Proud Staff Member
- #3
sometimes they will allow you enroll in the service plan and do the $29 or so call charge, but yes, there is a charge in almost all situations (just like most cablevision co'southward).
dem372
Thread Starter
Well-Known SatelliteGuys Member
- #4
Thanks for the reply. No protection program for me, that I know of. I will see if my wife requested it when she signed up. $75 is steep. I estimate that doesn't surprise me. Thank you again...
rccase
Well-Known SatelliteGuys Member
- #5
Non to mention a new 2 twelvemonth delivery
jcrandall
Proud Staff Fellow member
- #6
In that location is no new commitment for needing a repointing service call.
yorktown
SatelliteGuys Pro
- #7
They don't extend your contract over a service call yous paid for.
I've heard information technology'south $l to have a directv tech. come out a take a dish re-aligned.
Call around to local dish installers and ask what they'd accuse for a DIRECTV dish realignment. You don't have to schedule this thru DIRECTV.
Joe Diamond
SatelliteGuys Pro
- #nine
Sounds similar a s;ight wind movement considering the installer did non suspension the bolts.....Take a one/2 " wrench to the dish. Set the set up--in menu to the 103 sat...in card..........and call your wife past cell telephone.
Mark where the pole and dish are now alligned by drawing a line from the dish base to the mast.
Loosen the three (3) bolts on the side of the pole or mast enough to permit the dish to motility. See what you lot become.
joe
stonecold
SatelliteGuys Pro
- #10
1. Protection Plan does not extend contract and niether does a free service call at our discreation.
two. a Service call went for 75 down to 49.95 early on this yr. And then information technology is 49.95
three. nothing involving service calls extends contracts
four. PP is only 5.99 and it covers replacment remotes (free replacements)
Joe Diamond
SatelliteGuys Pro
- #xi
1. Protection Programme does not extend contract and niether does a free service call at our discreation.
two. a Service telephone call went for 75 down to 49.95 early this twelvemonth. So it is 49.95
3. null involving service calls extends contracts
four. PP is simply 5.99 and information technology covers replacment remotes (costless replacements)
Stonecold....y'all da homo!
However, my charge per unit to fix DTV installs that are obviously wrong is $60.00 to me.
The HSPs just kick them out the door.
Engaging subcontractors just postpones the problem.
Now......equally Directv enters another decade....do y'all recall they could take responsibility for the installations?.......Do you remember they could offer an installer grade at local high schools and hire a few of the graduates? Running professionals out of the business and hiring kids + crooks has done ok.
Could they do better?
Joe
stonecold
SatelliteGuys Pro
- #12
Stonecold....you da man!
However, my rate to gear up DTV installs that are patently incorrect is $lx.00 to me.
The HSPs just kick them out the door.Engaging subcontractors just postpones the problem.
At present......as Directv enters another decade....do y'all think they could take responsibleness for the installations?.......Do you think they could offer an installer grade at local high schools and hire a few of the graduates? Running professionals out of the business and hiring kids + crooks has done ok.
Could they do better?
Joe
Joe y'all wat the visitor reply or mine.
Well I give you mine equally I am tried of people usually trolls recollect all I say is the company line.
I think there is alot of half donkey installers, personally some are crooks who will do shady merely right underhanded crap .
Personally if Directv did do something forth the lines of existent teaching I would be actually surprised.
Joe Diamond
SatelliteGuys Pro
- #13
Joe y'all wat the visitor answer or mine.
Well I give y'all mine as I am tried of people commonly trolls think all I say is the visitor line.
I think in that location is alot of half ass installers, personally some are crooks who volition exercise shady but correct underhanded crap .
Personally if Directv did exercise something forth the lines of real didactics I would exist actually surprised.
S C
'fraid you are right.
Xerox....Microsoft..........nope! Directv doesn't come next or fit the listing.
Joe
tsbarker13
Active SatelliteGuys Fellow member
- #14
I have the protection plan, BUT learned that a problem I had was not covered. The installer had left some of the cable running from the pole mounted antenna exposed. Well, I was mulching the leaves this fall (and thus could not see the exposed wire) -- and you guessed information technology the lawn mower blade snagged and severed the cable. I called, and was told that was "beyond the telescopic" of the protection plan, and I would be charged $50 to get it fixed. So I basically spliced it myself with ii connectors, a female-to-female person coupler, and some heat shrink tubing, then I reburied it on my own.
So, reading the "fine impress, fifty-fifty though the installeR told me 'if a tree roughshod on my dish and broke it, the program would embrace it', A CAREFUL READING SEEMS TO EXCLUDE ANTENNA Harm.
stonecold
SatelliteGuys Pro
- #15
Mostly the more realistic scope is if you sliced the cable with a backyard mower or midweek whacker or you had kids cut the cablevision they wont embrace it. Generally I never seen a tech call on say a tree breakign the dish they would just replace anyhow.
PS well-nigh of the time the billing agents dont cheque the tech notes so they will credit back the service call if they see protection programme listed. Non saying they should but merely saying they about likely will.
Source: https://www.satelliteguys.us/xen/threads/does-directv-charge-for-a-service-call.196291/
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